Privacy Policy
Last Updated: June 2026
1. Introduction
Welcome to 626 Gateway. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at www.626gateway.com ("the Website") or engage with our services.
If you have any questions or concerns about this policy or our practices, please contact us at hello@626gateway.com.
Please read this Privacy Policy carefully. By continuing to use our Website, you acknowledge and agree to the terms of this policy.
2. Information We Collect
2.1 Information You Provide Directly
When you interact with our Website — whether by filling out a contact or inquiry form, requesting a quote, or reaching out via our AI-assisted chatbot — we may collect information such as:
Your name
Business name
Email address
Phone number
Website URL
Details about your project or service needs
Any other information you voluntarily share with us
2.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information about your device and browsing behavior, including:
IP address and general geographic location
Browser type and version
Operating system
Referring and exit pages
Pages viewed and time spent on each page
Date and time of your visit
2.3 Cookies and Tracking Technologies
We may use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience and analyze Website performance. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect Website functionality.
We may use the following types of cookies:
Essential cookies — necessary for the Website to function properly
Analytics cookies — help us understand how visitors interact with the Website (e.g., Google Analytics)
Preference cookies — remember your settings or language preferences
Marketing cookies — used to deliver relevant advertising, if applicable
2.4 AI Chatbot Interactions
Our Website may include an AI-powered assistant (JAMES) to help answer questions about our services. Any information you share within a chatbot session may be retained to improve our responses and follow up on inquiries. We do not use chatbot conversations for purposes beyond service communication and quality improvement.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries, questions, and service requests
To communicate with you about your project, proposal, or ongoing work
To send you relevant updates, newsletters, or marketing communications (you may opt out at any time)
To improve and optimize our Website, services, and user experience
To analyze usage trends and measure the effectiveness of our content
To comply with applicable legal obligations
To protect the rights, property, and safety of 626 Gateway and our clients
We will not use your information for purposes materially different from those described here without first notifying you and, where required, obtaining your consent.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
With your consent — when you have explicitly authorized us to do so
Service providers — trusted third-party vendors who assist in operating our Website or delivering our services (e.g., hosting providers, email platforms, analytics tools), subject to confidentiality agreements
Legal requirements — when required to comply with applicable law, legal process, or governmental request
Protection of rights — when necessary to protect the rights, property, or safety of 626 Gateway, our clients, or the public
Business transfers — in connection with a merger, acquisition, or sale of business assets, in which case we will notify affected users as required by law
5. California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information:
Right to Know — You have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as how we use and share it.
Right to Delete — You may request that we delete the personal information we have collected, subject to certain exceptions.
Right to Opt-Out — 626 Gateway does not sell personal information. If this practice changes, we will provide a clear opt-out mechanism.
Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.
To submit a CCPA request, please contact us at hello@626gateway.com with the subject line "California Privacy Request." We will respond within the timeframes required by law.
6. Third-Party Services and Links
Our Website may link to third-party websites, platforms, or tools (such as Google Analytics, social media platforms, or project management tools). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you interact with. 626 Gateway is not responsible for the privacy practices or content of external sites.
7. Security of Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to take appropriate precautions when sharing information online.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law or contractual obligations. When your information is no longer needed, we will securely delete or anonymize it.
9. Children's Privacy
Our Website and services are intended for business use by individuals 18 years of age or older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at hello@626gateway.com and we will promptly delete such information.
10. Language Accessibility
626 Gateway serves a bilingual English and Chinese-speaking clientele across the San Gabriel Valley and beyond. A complete Chinese-language version of this Privacy Policy is available here. Chinese-speaking clients are encouraged to refer to the Chinese version for the most accessible reading experience.
11. Your Choices
You have options regarding how we use your information:
Marketing communications — You may opt out of receiving marketing emails at any time by clicking the unsubscribe link included in any such email, or by emailing us directly at hello@626gateway.com.
Cookies — You may adjust your browser settings to decline cookies or alert you when cookies are being sent. Note that some Website features may not function properly without cookies.
Access and correction — You may request access to or correction of the personal information we hold about you by contacting us directly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Website features. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Website after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
626 Gateway
San Gabriel Valley, California
Email: hello@626gateway.com
We are committed to handling your information with respect, transparency, and care. Thank you for trusting 626 Gateway.